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Secure Online Payments
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Frequently Asked Questions
Shopping & Orders
What is your Privacy Policy?
How do I Add Items to my Basket?
How do I Place an Order?
Can I place Telephone Orders?
Can I pay for the order by Telephone?
Is there a Minimum Order?
What is your Cancellation Policy?
Shipping & Returns
What Shipping Methods do you Offer?
Shipping Info
Can Merchandise be Returned?
Website & Technical
How Secure is your Website?
What should I do if I am having difficulties with the Website?
Shopping & Orders
What is your Privacy Policy?
Best Edu Source is committed to ensuring our customer's privacy. We do not share, sell or trade e-mail addresses with other companies. Our policy is to protect this information and use it only for communication with our customers.
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.
For more information check our Privacy & SecurityPolicies
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at webmaster@bestedusource.com
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How do I Add Items to my Basket?
When you find a product you like to purchase, enter the quantity you would like to order and click the "Add to Basket" button to add the product(s) to your shopping cart. The product(s) will be added, you will be taken to the basket screen and from here have the option to purchase more of this item, continue shopping, or checkout.
You may view your basket at anytime by clicking on "Basket Contents" in the Mini Basket Display on the left hand menu, by clicking "Basket" on the top menu, or by clicking "Basket" on the bottom of the page.
When you view your basket you can change product quantities or remove items.
When you are completely satisfied with your order, click "Checkout" to begin the checkout process. This will take you to our secure server where you can enter your payment and shipping information. All transactions are encrypted for your security.
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How do I Place an Order?
Orders can be placed by using our secure on-line shopping basket. You have the option to Sign In if you already have an account, create a new account, or place the order without an account. Enter your payment information, and shipping information. You will then be asked to confirm your order and a copy of the invoice will be sent to your email address.
If you have any questions about ordering, please contact us by e-mail at info@bestedusource.com
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Can I place Telephone Orders?
Currently we do not accept telephone orders.
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Can I pay for my order by Telephone?
No. But we will have that facility soon
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Is there a Minimum Order?
There are no Order Minimums.
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What is your Cancellation Policy?
All orders are processed within 2 business days upon receipt. If you wish to cancel your order, email us at orders@bestedusource.com ASAP with "Order Cancellation" and your order Number in the subject line.
If your order has been shipped, it will be treated as a return.
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Shipping & Returns
What Shipping Methods do you Offer?
For shipping orders we have three options available. You can select regular, priority and express shipping options. Rates and shipping times are explained on our Shipping Information Page. We will only ship orders that are complete...if you wish for items to be shipped separately when available, separate shipping charges will apply.
Best Edu Source will not be liable for any packages that arrive late due to shipping problems that arise with our couriers or other disasters like war, terrorism attacks, or "Acts of God" such as earthquakes, floods, hurricanes, snow storms, etc.
We offer pickup options for those in the San Jose, CA and surrounding area. Please select this option during checkout. You will be contacted by email to arrange a pick-up time when your order is processed.
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Shipping Information
Please see our Shipping Information for details on shipping charges and methods
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Can Merchandise be Returned?
At Best Edu Source we are proud to offer the very best quality of products for your purchases. However, if you are not 100% satisfied with your purchase, you can return the product subject to limitations and exclusions. Please see the details at Returns
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Website & Technical
How Secure is your Website?
Your need for privacy is a priority. Because of this, we have taken the appropriate measures to secure all confidential information provided when making purchases. SSL (Secure Socket Layers) is used to safeguard against hacker intrusion. Any information provided for the purpose of processing an online order remains private and will never be sold to outside parties.
Your personal information will remain the exclusive property of Best Edu Source.
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What should I do if I am having difficulties with the Website?
We take pride in the performance of our website but sometimes we hear from people who have had problems getting through.
In our experience, performance problems on the Internet can occur for a variety of different reasons, including the time of day, congestion on the Internet itself, problems at an individual Internet Service Provider, or problems at a website. It's always possible that you tried us at a time when we were very busy. We'd like to encourage you to try us again soon, and if the problem persists please email webmaster@bestedusource.com to try to find out what is causing it.
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